Customer Testimonial Videos

Customer Testimonial Videos That Build Trust and Drive Sales

The best sales message doesn’t come from you, it comes from your happy clients.

We create customer testimonial videos that let your clients do the talking. No scripts. No gimmicks. Just simple, down-to-earth conversations where they explain what it’s like to work with you and the difference your service made.

Whether you're a manufacturer in Traralgon, a civil contractor in Sale, or a solar company in Warragul, this is the kind of content that builds instant trust.

Why Testimonial Videos Work

You can talk about your experience, values, and results all day but nothing builds trust like a real client vouching for you.
Testimonial videos humanise your brand, show real results, and give prospects a reason to believe you.

Especially in industries like energy, trades, and manufacturing, seeing another business owner give the thumbs-up makes all the difference.

Our videos help you:

  • Build social proof that’s authentic and credible

  • Strengthen tender submissions and proposals

  • Convert more leads from your website or sales team

  • Share real success stories on LinkedIn or in presentations

customer satisfaction videos

What you get

We take care of the whole process, your client just needs to show up and be themselves.

  • Pre-shoot call to plan the angle

  • On-site filming with clear sound and clean visuals

  • Natural, unscripted conversation format

  • Light editing for flow, clarity, and brand alignment

  • Delivered in ready-to-use formats for web and social

highlight business relationships

FAQs: Customer Testimonial Video Production

1

What makes a good testimonial video?

 A great testimonial video feels honest, relatable, and unscripted. We guide the conversation so your client feels comfortable and speaks naturally about the value you provided. No awkwardness, no cheesy lines.

2

How long should a testimonial video be?

We recommend keeping it between 60 and 90 seconds. Long enough to share a full thought, short enough to hold attention. We can also create 15-30 second cutdowns for social media or digital ads.

3

Can you travel across Victoria to film clients?

Yes. While we’re based in the Latrobe Valley, we regularly travel across Victoria including Bass Coast, Warragul, Bairnsdale, and Melbourne to film client testimonials on-site.

4

Do you offer testimonial video packages?

Absolutely. We offer single-video options or multi-testimonial packages, ideal if you want to gather a few case studies at once. Bulk filming helps keep the cost down and content rolling out consistently.

5

How fast can I get the final video?

Turnaround is typically 5–10 business days after filming. If you need something urgently for a campaign or tender, let us know we can prioritise and fast-track delivery.

Every project is different, but our commitment is the same:

Clear communication, creative execution, and content that delivers measurable value.